India to benefit from Industry 4.0 says head of Rolls Royce

The fourth industrial revolution also known as Industry 4.0 or a new age of connected technologies and data-driven insights is now upon us and is changing the way we live, work, and interact with each other.

One of India’s inspirational business leaders is Kishore Jayaraman, President, Rolls-Royce, India & South Asia. He has a vision for India and Industry 4.0.

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Industry 4.0 is all about innovative technologies, such as artificial intelligence (AI), mass automation, industrial communications, Big Data, robotics and 3D printing.

According to HSRC’s “Global Industry 4.0 Market & Technologies 2018-2023” report, the global Industry 4.0 market is projected to reach US$214 billion by 2023.

The Indian government estimates India’s manufacturing sector would breach US$ 1 trillion by 2025.

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But Kishore Jayaraman (pictured above) warns that Indian manufacturers need to move beyond the current status, characterized by manual inputs, lack of ICT integration in manufacturing, and critical gaps in capability, to move to the next stage and fill the critical technology gaps.

He says: “To that end, government’s ‘Make in India’ initiative is providing the groundwork for both small and large companies to develop advanced manufacturing capabilities and invest in technology upgradation.

“Additionally, programmes such as green corridors and smart cities have been launched to support critical technology interventions across various industries. Besides creating jobs, these initiatives appeal to a new generation of workers with different values and skills that boost synergies,” he said.

Here’s how he sees India benefiting from Industry 4.0:

First, it will allow manufacturers to improve productivity, efficiency, safety and performance and help position India as a global manufacturing hub.

Several Indian e-commerce companies are using advanced data analytics to gain insights on customer behavior and improve business performance. Likewise, manufacturers can implement data analytics to improve forecasting, predict and prevent manufacturing downtimes, manage supply chain and enhance production capacity and quality.

Second, Small and Medium enterprises (SMEs), which form the backbone of Indian manufacturing, can leverage Industry 4.0 technologies to become more agile, enhance productivity, streamline costs and reduce risks.

Third, employers will be able to increase the skills of their workforce. While some jobs may be lost, new ones will be created in the new economy. New technologies inadvertently require new skills and trained Industry 4.0-ready workforce especially in areas of cognitive robotics, advanced automation and industrial ICT. Training in safety-related skills will also come into play with an increased level of human-machine cooperation.

Finally, Industry 4.0 could provide a pathway for Indian manufacturing to transform to an innovation-led and high-value manufacturing stage. Technology-intensive sectors such as the Aerospace & Defence (A&D), which is at the cusp of innovation and growth in India, are clear beneficiaries.

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At Rolls-Royce, Industry 4.0 is a critical aspect of business and strategy – using connected systems to make better decisions. This brings together a number of technologies, such as the Internet of Things, intelligent manufacturing, digital product verification as well as virtual design and simulation.

 

Marketing to India’s millions is now about social media and e-commerce

India has 560 million internet users – and growing fast.

Over 450 million will be social media users within 2 years.

India is a young population – the median age is just 27.

E-commerce will be over A$100 billion by 2026.

Australia now has a good starting point thanks to Austrade – we have the AUSTRALIAN STORE at Amazon India.

Check it out.

India also has some of the world’s best digital marketing agencies – one leader was SOCIAL WAVELENGTH which has now become Mirum India – top outfit.

I have great respect for Mirum India which is led so well by Sanjay Mehta and Hareesh Tribrewala.

Indian startups are driving growth and change

There are many drivers of India’s economic growth and transformation – but certainly punching above their weight are Indian startups.

There were over 50,000 startups in India in 2018.

India has the third largest startup ecosystem in the world.

The success is partly driven by corporate India (which is providing much of the funding) and by the Indian Government policies.

Bengaluru is in the world’s top 20 startup cities and ranks in the top 5 of the “fastest growing”.

Some of the best known Indian startups include Ola Cabs, Snapdeal (e-commerce), OYO (hotels), Swiggy (food delivery), Big Basket (food e-commerce) and BYJU’s (ed tech).

Watch this space.

Abu Dhabi invests big time in India’s Jio

India has close economic and diplomatic ties in the Middle East. They just got stronger.

Abu Dhabi Investment Authority (ADIA) invested US$ 806.28 million in Jio Platforms, taking the total capital raised by its digital services subsidiary to around US$ 14.19 billion in just seven weeks.

The UAE is India’s third largest trading partner and more than three million Indians live in the Emirates.

So far, Jio Platforms has raised US$ 13.89 billion from seven marquee global investors.

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ADIA, which is a globally diversified investment institution, invests funds on behalf of the government of Abu Dhabi through a strategy focused on long-term value creation. It has made several investments in India, mostly through its private equities department.

Jio Platforms is at the forefront of India’s digital revolution.

Jio, with 388 million users, combines all of RIL’s digital and telecom initiatives, including Jio digital services, mobile and broadband, apps, tech capabilities such as artificial intelligence, Big Data, and Internet of Things, and other investments such as in Den Networks, Hathway Cable, and Datacom.

Flipkart and the amazing growth of Indian startups

Year 2007 saw a landmark event in the history of Indian enterprise – one of many events that mean you should change your strategy for India market entry.

In October 2007, two young Amazon executives – Sachin and Binny Bansal (pictured above) set up an e-commerce website they called Flipkart, India’s most iconic startup story till date.

Flipkart was valued at US$ 21 billion when it was eventually acquired by Walmart in 2018.

Flipkart

The success of the Bansals also inspired many a startup journey in this period. Flipkart was obviously not an isolated event.

More top-notch professionals started sensing lucrative opportunities, leading by example and setting up their own ventures in the 1990’s.  Sanjeev Bikhchandani, Founder & Executive Vice Chairman, Info Edge India Ltd (of Naukri.com fame), and VSS Mani, founder of Justdial, were some notable examples.

Deep Kalra, (pictured below) Founder, Chairman and Group CEO, MakeMyTrip.com, got acquainted with the potential of the internet as an avenue for distribution while working at GE Capital and decided to set up the popular travel portal.

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The most significant game changer is the manner in which mobile phones and more specifically smartphones have penetrated the Indian market. The direct implication of this has been that a large majority of Indians have, or are about to access the internet for the first time on their mobile phones.

A report by Kantar-IMRB in March 2019 estimated India’s internet users at 566 million, projected to reach 627 million by the end of the year.

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Around 97% of India’s netizens use mobile as one of the mediums.

This has created new avenues of growth and spurred startups like InMobi, Ola, Zomato, Practo, UrbanClap, BigBasket, Pepperfry and more.

These startups have been fueled by several other factors – increasing affinity towards entrepreneurship, potential of the Indian market, globalization and the resulting interface with other ecosystems (particularly Silicon Valley), rising confidence towards startup funding and facilitating policies.

According to the NASSCOMZinnov Startup Report 2019, the ecosystem added around 1,300 startups in 2019, taking the total to 8,900 tech startups.

India ranks third both in the number of startups and unicorns. The aggregation space has definitely been the beehive for startup innovation. The top ten unicorns of India as on date include 6 aggregators, two fintech firms and one edtech firm.

Investments by VCs have grown by four times during the period, and number of deals increased from 130 in 2013 to 270 in 2017.

India needs more stories like Delhivery (logistics), Vortex (solar ATMs) and Ather Energy (electric mobility).

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A welcome trend is that of well-established corporates engaging with startups to bring greater innovative capabilities in their own DNA. This could be pivotal for India as it seeks to move ahead of the curve in areas like AI and machine learning.

Meantime China is part of this Indian story.

Chinese tech giants Alibaba and Tencent, early-stage investors Hillhouse Capital and CDH Investments, large corporations such as Meituan and Fosun, and smartphone makers Xiaomi and Oppo — a little over 100 Chinese firms have made investments in Indian startups.

Chinese VCs have invested over USD8 billion and hold large stakes in a number of Indian startups, including unicorns and “soonicorns”.

Watch this space…

Thanks to the Trade Promotion Council of India for information for this blog.

The 7 ways business and brand can thrive in Industry 4.0

The world is moving quickly into a new era known as Industrial Revolution 4.0 and business brands will have to adapt. This will be our biggest challenge “after coronavirus”.

We have already seen Tata Consulting Services (TCS) shake the world of work by announcing a target of 75% or its 450,000 workers operating from home or remotely by 2025. Others will have to follow.

The fourth industrial revolution sees at least ten major changes, each reinforcing the other so that how we do business and how we work will be totally transformed. The first three industrial revolutions were each about only one change – steam, electricity and computers.

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Companies will need to be nimble and honest about the status of their brand – the immediate future can either build or destroy your brand credibility. Here are my 7 tips for thriving as a brand in Industry 4.0:

  1. Show your company can continue to learn

Having a “we want to keep learning” brand is highly desirable for the market, clients and future employees. Audit your brand communication – does it show the organisation is curious, reading and listening widely, entering staff and customers into discussion groups and a genuine “learning organisation”.

  1. SECOND – Demonstrate wisdom and common sense

Your clients look for more than knowledge from you – they want a brand that demonstrates common sense. The best way to describe the difference is through the humble tomato – knowledge tells you a tomato is a fruit (not a vegetable) – but common sense prevents you adding the tomato to a fruit salad. Making sure your senior people have mentors can help their levels of common sense.

  1. THREE – Gain good collaboration and friendship skills

Industrial 4.0 will make collaboration easy and instant with anyone, anywhere and anytime – and the change will benefit those businesses that have the skills to reach out, make friends, work across the globe and build collaboration. It is worthwhile evaluating how much you are seen as a collaborative partner.

  1. FOUR – Build cross-border understanding and skills

Already our lives in one country are intersecting with lives of other countries, and Industrial 4.0 will make the globe an even smaller place. Those who have travelled, who have acquired both knowledge and experience of other cultures will be in high demand, simply because almost every job will have global aspects. Prepare your employees via cross cultural training and global exposure.

  1. FIVE – Make everyone an outstanding communicator

Traditional “soft skills” training will not prepare your team for the fast future – outstanding communication skills for Industrial 4.0 will include rapid pitching, ability to support points in a way which moves others, skills to relate directly and closely with those above and below you. The irony is that as the technology impacts even more, it is the brands that communicate well who will succeed.

  1. SIX – Be known as team-based problem solvers

More work will be team-based, and a powerful brand characteristic is being “team-based problem solvers”. Do your problem-solving teams include members from other companies? Should you offer clients and customers a role?

  1. SEVEN – Build self-reliance and resilience

With the pace of change, your people will need to be more self-reliant and resilient. Life will present challenges almost constantly. Make sure your people can cope, because that reflects in your brand being a steady and trusted delivery sources. When staff lose resilience, your brand is also diminished.

Stephen Manallack is the author of four books, including one published in India (“Soft Skills for a Flat World”, Tata McGraw-Hill India), a speaker on communication and is delivering a series of webinars on Industry 4.0 for Indian and Australian universities. He is a blogger at Into India and regular visitor to India. EMAIL stephen@manallack.com.au

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India’s TCS to move 75% of employees to work from home – permanently!

Remember this man – his name is Rajesh Gopinathan, Chairman of TCS, and he is about to turn the way we work upside down – permanently!

India’s biggest IT firm, TCS, is set to shake up the global IT industry employment practices – and maybe start a global revolution in how we work.

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Post-coronavirus, TCS has announced it will not go back to the old way, launching instead a new model called 25/25 using what is called Secure Borderless Work Spaces (SBWS).

Running up to 2025, TCS will ask a vast majority of 75% of its 450,000 employees globally to work from home, up from the industry average of 20% today.

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TCS will discard its 20-year-old operating model and leapfrog into a new mode of work.

Others will have to follow. For a start, how will they compete for the best recruits? And how else will they achieve productivity gains?

The new model called 25/25 will require far less office space than occupied today. “We don’t believe that we need more than 25% of our workforce at our facilities in order to be 100% productive,” says TCS’s chief operating officer NG Subramaniam (pictured below).

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TCS is something of a bellwether among India’s IT services firms, so Wipro, Infosys and others will likely follow.

Experts say before the lockdown no more than 15-20% of employees ever worked from home among the Indian services firms.

I have been on some of the Indian IT “campuses” – huge sites usually on the edge of the city in a park-like area with multiple buildings, lifestyle facilities and essentially a “living away from home” model for thousands of employees.

All this will change – and fast.

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How to thrive in Industry 4.0

Industry 4.0 will power ahead after Covid19, bringing massive change – an Oxford study estimates that 47% of the jobs in the US, 69% of the jobs in India and 77% of the jobs in China will not exist in 25 years – such is the pace of change under Industry 4.0.

How will you thrive? Whether mid-career, just beginning or at university, here are some ways to make yourself adaptable for Industry 4.0:

  1. Show you can continue to learn

We know employers’ value this very highly – their focus is not on what you know through your degree – but is more on what you can learn in future. Prepare for this by being curious, reading and listening widely, entering discussion groups and being able to summarise what you have learned outside of university or since your degree.

  1. Demonstrate wisdom and common sense

For employers, further than what you know is how you think, and the value of wisdom and common sense. The best way to describe the difference between knowledge and wisdom is through the humble tomato – knowledge tells you a tomato is a fruit (not a vegetable) – but wisdom prevents you adding the tomato to a fruit salad. One fast track to wisdom is via mentors and guides, those who can share experience with you at whatever level you currently are.

  1. Gain good collaboration and friendship skills

Industrial 4.0 will make collaboration easy and instant with anyone, anywhere and anytime – and the change will benefit those who have the skills to reach out, make friends, work across the globe and build collaboration. Future corporations and employers will be looking for people who can build collaboration.

  1. Gain cross-border understanding and skills

Already our lives in one country are intersecting with lives of other countries, and Industrial 4.0 will make the globe an even smaller place. Those who have travelled, who have acquired both knowledge and experience of other cultures will be in high demand, simply because almost every job will have global aspects.

  1. Become an outstanding communicator

Traditional “soft skills” training will not prepare students for the fast future – outstanding communication skills for Industrial 4.0 will include rapid pitching, ability to support points in a way which moves others, skills to relate directly and closely with those above and below you – any student sitting back quietly as a “newbie” will get left behind. Old notions of being silent in front of elders or superiors will not apply. Respectful and strong communication skills will rule.

  1. Be a team-based problem solver

More work will be team-based and some of those who succeed will actually present to future employers as a team. Problem solving as a team while at university should lead students to then approach employers as teams – a good standout in the race to gain attention.

  1. Build self-reliance and resilience

As jobs come and go, individuals will need to be able to bounce back and start again, maybe many times in their careers. Where no jobs are forthcoming, graduates will need to create their own or join teams that provide solutions.

Work on these skills so you can thrive during Industry 4.0