Is your city like Melbourne – optimistic for a “better normal” post Covid19?

Australians’ practical response to a problem –“She’ll be right mate” – remains true of Melburnians, despite months of COVID lockdowns. This was a key finding of an international “Better Normal” survey conducted this month by the Melbourne-based global thinktank, the Centre for Optimism.

The “Better Normal” Survey asked 3000 people from 37 countries whether they made positive changes to their lives during lock-down and what were their expectations for the future.  Two-thirds of respondents and two-thirds of Melburnians said: Yes! They want a better normal, not a return to old ways of working.

With most businesses still awaiting a full return to work, the Centre found considerable change in people’s attitudes to work, with the majority seeking more co-operation and productivity, a greater balance between work, life and home and a greater focus on wellbeing.

“The results show the need for all businesses and agencies to ask their workforce, customers and other stakeholders about the improvements they have made and what they expect,” said Victor Perton, Founder of the Centre for Optimism. “It is a change that management needs to be aware of and to address because the expectations are now considerably different to a year ago.

“We have a people – young and old – changed and strengthened by the pandemic and the lockdown state of disaster!  Government and business would be crazy not to understand it better and respond.”

The Centre’s Chairman, Robert Masters said the change highlights that organisations need to be prepared for the unexpected.

“The pandemic has been a global societal shock,” he said. “Through the collective conversations in the survey, the greatest damage to an organisation lies in unsuccessful management of the new expectations of stakeholders. This can be achieved only by complete and accurate data and insights.”

Check out the Centre for Optimism – highly recommended:

https://www.centreforoptimism.com/

Author: Stephen Manallack

Former President, Australia India Business Council, Victoria and Author, You Can Communicate; Riding the Elephant; Soft Skills for a Flat World (published by Tata McGraw-Hill INDIA); Communicating Your Personal Brand. Director, EastWest Academy Pty Ltd and Trainer/Speaker/Mentor in Leadership, Communication and Cross Cultural Communication. Passionate campaigner for closer western relations with India. Stephen Manallack is a specialist on “Doing Business with India” and advisor/trainer on “Cross-Cultural Understanding”. He is a Director of EastWest Academy Pty Ltd which provides strategic advice and counsel regarding business relations with India. A regular speaker in India on leadership and global communication, his most recent speaking tour included a speech to students of the elite Indian university, Amity University, in Noida. He also spoke at a major Federation of Indian Chambers of Commerce and Industry (FICCI) global summit, the PR Consultants Association of India in Delhi, the Symbiosis University in Pune and Cross-Cultural Training for Sundaram Business Services in Chennai. He has visited India on business missions on 10 occasions and led three major trade missions there. He provides cross-cultural training – Asia and the west.

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