Can kinder communication restore respect and civility?

Something has changed in how we communicate with each other. Like the pandemic, it has infected Australia and might have spread to India.

Just for ease, some commentators call this change “Trumpification” of our public conversations. Of course, it is not just Trump, it is also an outcome of spiteful and hateful social media. We have forgotten how to be respectful and kind.

It is too easy to blame America for our own problems, but we have seen over there that trading in hate and fear – combined with deliberate misinformation – creates divisions that might be hard to heal.

Social media has encouraged and built extremism, has destroyed much of our civility and is weakening respect, integrity, trust and social cohesion.

It is a stretch to blame Trump for all of this – much as he has deliberately practised anger and misinformation – and we must acknowledge that what we are seeing publicly now is what has laid dormant in our cultures probably for all time. Extremism and hatred are now empowered and public.

Long term, it will be difficult to turn around the negativity unleashed mainly by social media. It is hard to stop the toxic infection of how we treat each other. But it is worth having a go.

Mallika Bajaj and her company, Little Yellow Beetle, based in New Delhi, is helping clients create kinder content. It is one step in the right direction and might just restore respect, thoughtfulness and caring to our public discourse. I hope so.

https://www.littleyellowbeetle.com/

Here is an earlier discussion I had with Mallika Bajaj.

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Author: Stephen Manallack

Former President, Australia India Business Council, Victoria and Author, You Can Communicate; Riding the Elephant; Soft Skills for a Flat World (published by Tata McGraw-Hill INDIA); Communicating Your Personal Brand. Director, EastWest Academy Pty Ltd and Trainer/Speaker/Mentor in Leadership, Communication and Cross Cultural Communication. Passionate campaigner for closer western relations with India. Stephen Manallack is a specialist on “Doing Business with India” and advisor/trainer on “Cross-Cultural Understanding”. He is a Director of EastWest Academy Pty Ltd which provides strategic advice and counsel regarding business relations with India. A regular speaker in India on leadership and global communication, his most recent speaking tour included a speech to students of the elite Indian university, Amity University, in Noida. He also spoke at a major Federation of Indian Chambers of Commerce and Industry (FICCI) global summit, the PR Consultants Association of India in Delhi, the Symbiosis University in Pune and Cross-Cultural Training for Sundaram Business Services in Chennai. He has visited India on business missions on 10 occasions and led three major trade missions there. He provides cross-cultural training – Asia and the west.

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